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News & Press

The latest from the Zoo

Wonder what all of the buzz is about? Check out our latest news and press releases to find out what’s going on at Malauzai.

Press Releases


Banking App Frustration Leads to Negative Feedback: Malauzai Report

70% of negative feedback relates to customer frustrations with a policy or procedure enacted by the financial institution and insufficient communication. Mobile and internet banking provider Malauzai Software’s Monkey Memo, The Design X-Factor, provides in-depth analysis of mobile banking apps customer ratings, comments and feedback as published in Google Play and Apple’s App Store.

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Mobile Wallet Wars Evolve

Credit unions have found a new place to add value. They can help local businesses launch mobile wallets and help them have the same impact Starbucks has on its customers – convenience and loyalty.

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