Insights & Memos
This month we focus on Business Digital and how businesses are using digital, both desktop usage and mobile banking usage.
This month we share a summary of statistics for 2018. Overall 13-month trends were reviewed to see whats going on within the digital channel.
App Penetration Index depicts use of consumer and business mobile banking apps across more than 7,600 U.S. financial institutions.
Malauzai conducted thorough research on app store reviews and analyzed it in light of the design x-factor, or, how design impacts the customer experience.
Whats really going on with card controls? Are banks and credit unions embracing this technology and are people using it? Learn more in this Monkey Memo